FAQs
Frequently Asked Questions
What is ShrubBucketWholesale?
ShrubBucket is an online ordering platform for garden centers and landscape companies or any commercial company which buys, sells, or installs plants.
How does ShrubBucket Work?
Customers simply create an account with us, shop the store, checkout, and they are delivered free of charge to any address within our delivery area within 4-5 business days. Its really that simple. We represent some of the largest growers in the country and shopping with us gives you the distinct advantage of mixing and matching your orders from a single ordering platform.
What makes SB different?
As former nursery owners and landscapers we inherently understand the hassles associated with sourcing and buying plant material. Our goal has been to eliminate all those. We focus on getting the best quality plants to you in the shortest amount of time without any headaches.
Do you offer 30 day terms?
We do! We offer a simple form to fill out for credit when you create your account. This is for accounts up to 5,000 credit limit. For amounts over that, we have a more traditional form which we can send you to fill out and return. Please contact our Chief Financial Officer Alex at Ahagen@ShrubBucket.com with any questions or requests.
How current is the availability?
One of our greatest frustrations in our industry is lack of current availability. Our availability is updated, at the very minimum, at least once a week.In addition,generally we don't list any plants from a grower with less than a quantity of 100 in stock. In addition, we offer one of the largest availability lists which averaged over 2,000 skus last year. In addition, several new providers are coming aboard this spring which should increase our sku's significantly.
What is the average delivery turnaround time? Is there a delivery charge?
We provide free delivery in 4-5 business days with absolutely no charges for delivery at all. (See delivery area map here) In many cases in may be sooner depending on when your order is placed. We are shooting for 48 hours in the near future as our volume of sales increase.
Are there minimums required for the overall order or for each individual grower you represent?
No. Never. We created ShrubBucketWholesale around the concept of not requiring minimums at any time. That means if you want to order 1 plant each week (or 500) we will not require a certain number of plants to be delivered. This gives you the unique ability to mix and match from different growers each week in quantities unique. This is what makes us uniquely different from any other wholesale grower.
Who can we contact about our order or any questions?
You can contact me at any time with any questions- Rick Hedrick, CEO. Rick@ShrubBucket.com
How can we be assured of the quality and freshness?
We are pretty persnickety about quality. The quality and size of our plants is what has made us successful so far. To begin with, we only work with the best wholesale growers in the industry. In addition, we have made agreements with our growers to pick the best grade available of all plants for us. Quality is checked 3 times. When it is picked from the field, again on the shipping platform at the nursery, and once again when we load it in our truck to deliver to you. We are known to not accept delivery on plants if they are not up to our standards. By selling on current availability you can also rest assured that it is the healthiest plant possible. Generally our goal is to hold a plant for less than 12 hours to get it to you looking its best.
How are your prices compared to buying direct from the nurseries?
Our prices are very competitive to wholesale list price. However if you figure in the ability to buy without minimums, eliminating delivery fees, as well as all the associated headaches - our prices are well below list price.
I'm looking for something specific and don't see it on your list. Can you help me?
Absolutely. Over the course of the growing season we sell over 3,500 plant sku's of which 1,800 available are usually available at any one time. if you don't see what you're looking for let us know and we can see if we can find it for you. We love a challenge.
